We Recover the Surgical Medical Revenue You've Rightfully Earned.
Callagy Recovery fights insurance companies for money from unpaid or underpaid surgery claims. When our expert legal team wins your case, the claim awarded often returns at 5 to 15 times your initial payment. This money is already yours. But, insurance companies are betting that you won’t pursue it. If you miss the 30 day deadline by 1 day, that money disappears forever.
Revenue recovery in healthcare is not a simple process. Our expert legal team handles the full arbitration process for orthopedic, spinal, plastic, and neuro surgery, among others. We lessen the administrative burden on your billing team. That way, you can focus on your patients and practice. We file over 4,000 cases monthly with a 980%+ recovery rate. So far, we’ve helped surgeons like you recover over $1 billion from insurance underpayments.
Callagy Recovery’s knowledgeable negotiators win over 90% of the time. We charge no upfront costs, and we only get paid when you do. Book a call now to speak with one of our senior team members.
Surgeons Are Losing More Medical Revenue Than You Think
Depending on your practice, you could be losing hundreds of thousands of dollars a year. An orthopedic surgeon performing just 50 out-of-network cases a year can lose $350,000. Over a 20 year career, that’s $7,000,000. Spinal, plastic, and neurosurgeons may see even more. Overall, surgeons see a 40% decrease in reimbursements as a direct effect of the No Surprises Act. This is life-changing money. It should be funding your practice, employees, and retirement.
Revenue recovery for surgeons is quintessential in 2026. If you wait to file, there’s a cost. You only have 30 days from the date of a single case to start the process. This means you could have a $7,000 case expiring right now. The longer you wait to contact Callagy, the more revenue you lose.
Why Aren’t You Receiving Every Dollar You’re Owed When You Bill?
When you perform surgery for an emergency or out-of-network client, you bill insurance. Because of a federal law that dictates the Qualified Payment Amount (QPA), insurance companies only have to pay a portion of your bill. The QPA is the median of their in-network rates for your procedure, which is often only 3% to 10% of what you billed. This costs your practice 1000s of dollars every month.
You Have Less Than 30 Days To File Underpaid OON Emergency Claims.
Another federal law called the No Surprises Act created an arbitration challenge process. This is called Independent Dispute Resolution (IDR). This gave the power back to surgeons who want to fight for what they’re owed. But, the law says you have 30 days to start your claim. Otherwise, the money remains sitting in insurance company accounts. 9 out of 10 doctors don’t even realize they have this option.
Now, you have a choice: accept your extremely low payment, or demand to receive the full amount.
What is Revenue Recovery?
Revenue recovery is the process of reclaiming missing, earned income held by insurance companies. First:
- Upload underpaid claims island payment data in about 10 minutes through Callagy Recovery’s secure HIPAA-compliant portal.
- Add payment data, like patient demographics, billing claim forms, insurance explanation of benefits (EOB), and your operative report, in a secure folder.
Then, Callagy Recovery’s legal team reviews your claims, data, payer mix, and volume within 24 to 48 hours:
We determine if you qualify for arbitration, if you are within the 30 day deadline, and if the potential recovery return is worth chasing.
After a decision is reached, the insurance company has 30 days to pay your reward.
A decision is issued for each claim within 4 to 6 months.
Our team gathers fair market rates in your area as evidence.
We prepare a submission and present your case on your behalf to the independent arbitrator.
The arbitrator reviews our claim and the insurance’s side.
From beginning to end, each claim lasts no more than 7 months, if the claim is submitted within 24 hours of the case. This lengthy process requires a detailed and thorough eye. But, you or your billing team won’t have to supervise. With Callagy Recovery, you’ll have a dedicated account manager. You have continuous, 24/7 access to our client portal. Just send us your case, and receive your arbitration check.
Callagy Recovery handles every part of your federal filings, communicates with all necessary parties on your behalf, and pays all upfront arbitrator fees.
Our Revenue Recovery Firm Holds Insurance Companies Accountable.
Callagy Recovery fights insurance companies when they deny your claims. Insurance may try to prove that:
- Your case is ineligible for the No Surprises Act
- You are missing data or have shared in accurate data
- The surgery was not medically necessary
- You didn’t have prior authorization before performing surgery
- Your surgical team didn’t follow proper procedures
- The case never actually happened
- Your charge is excessive compared to the current contracted rates
Without Callagy, your billing team would have to handle these claims alone. But with us, your claims are in safe hands. We will:
- handle claims analysis,
- appeal your claim, and
- own No Surprises Act arbitration
We are dedicated to recovering the maximum possible revenue for your practice.
Why Choose Callagy Recovery?
Choose Callagy Recovery as your medical revenue service because we file 1000s of cases each month. We’ve been helping surgeons recover medical revenue for over 27 years. We front all filing fees and only get paid when you do, at a 20% contingency fee. You’ll have direct access to our team. And, you’ll be able to follow each claim and check its progress. Nothing changes in your day-to-day processes. Your team takes on no extra work.
Other services simply resubmit claims. But, we combine legal expertise, advanced technology, and a deep understanding of surgical billing to help you receive the funds you’re owed.
Feature | In-House Billing | Callagy |
|---|---|---|
Legal Expertise | No | Yes |
Arbitration Representation | No | Yes |
Success Rate | Varies | 94% + |
Cost | High (salaries, overhead) | Contingency |
Can Callagy Recovery Help My Practice?
Callagy Recovery can help your practice, no matter what surgical specialty you serve. We have dedicated teams with experience in:
- Orthopedic surgery
- Neurosurgery
- Plastic and reconstructive surgery
- Spinal surgery
- Cardiothoracic surgery
- General surgery
- Emergency surgery for sudden trauma
- Emergency bi-pass surgery or surgery following heart attacks
You can reach out to us whether you are a surgeon, practice owner, or billing manager. We also work directly with:
- Revenue Cycle Management (RCM) companies
- Medical associations
- Medical societies
- Hospital systems with out-of-network emergency surgeons
- Executives in charge of the financial health of a surgical group
Fighting insurance companies for underpaid claims could mean millions of dollars over the course of your career.
What Are Real Surgeons Saying About Callagy Recovery?
Real surgeons say that Callagy Recovery not only helps them receive their medical revenue, but also takes the weight of administration work off their shoulders.
Recovered $250,000 in 6 months.
Dr. Michael Tangiers
ORTHOPEDIC SURGEON
Increased out-of-network collections by 35%.
Dr. Jennifer Phillip-Jones
NEUROSURGEON
Won a $150,000 arbitration case.
Dr. Robert Williams
PLASTIC SURGEON
"Callagy Recovery was able to get my office’s first eligible case filed within 24 hours of my call. It was about to meet its 30 day deadline, but they were able to streamline it and won us $5,534."
Dr. Solomon Gerolds
General Surgery
"My billing team was attempting to chase revenue recovery on their own but the lengthy process was affecting our everyday operations. Callagy took over seamlessly, it’s like an extension of our current setup."
Dr. Gina Fitz
Neurosurgery
"In 2024 I looked back at my books and saw that I had not been paid over $400,000 that year. In 2025, Callagy Recovery made sure that didn’t happen again. End of year ROI was $944,124."
Dr. Rhys Kaan
Spinal Surgery
"I was able to hire a second receptionist and give my current receptionist a promotion and raise. The value added to my practice compounds beyond waht Callagy recovered for us."
Dr. Calista Houlihan
Plastic Surgery
In 2024, our average partner recovered $127,000/month. That’s over $1.5 million/year. In December 2025 alone we recovered over $100 million. Your practice deserves to receive every dollar you’ve earned. Book your call with a revenue recovery specialist at Callagy Recovery today, and learn the truth behind your low payments.
Do You Know Your Revenue Recovery Rights?
In 2026, all surgeons must understand their medical revenue recovery rights. You have a right to:
- Begin arbitration under the No Surprises Act
- Negotiate payment prior to arbitration
- Argue denied claims and challenge ineligibility claims
- Receive correct payment information
- Receive payment within the allowed time frame (30 days after your claim is approved)
- Protection against bad faith practices
- Contract enforcement
- Quality legal representation between you and the insurance companies
- Recover multiple claims
- Receive information about arbitration outcomes
Medical Revenue Recovery FAQs
You can recover 5 - 15 times the initial QPA received. For more complex surgeries, the awards are often 10 - 12 times higher than the initial offer. This results in hundreds of thousands of dollars back in your business.
Surgeons lose money because a federal law allows insurance companies to only pay you a “Qualified Payment Amount” or QPA. This is sometimes as low as 3% of the total billed amount. Surgeons also lose money because insurance companies deny both initial and arbitration claims.
There is no upfront cost to pursue medical revenue recovery, as Callagy Recovery covers all fees at the start. Then, we charge a contingency fee. This is 20% of your total award. We do not get paid a dime unless you win your case.
There is a cost to delaying medical revenue recovery, as each claim expires 30 days after the date of the surgery. So, if you billed $35,000 for a surgery, and only received $3,500, you could lose $25,200 by not taking action.
Yes, revenue recovery can improve your practice’s cash flow. You’ll recover previously lost revenue. You’ll clear old, unpaid claims from your accounts receivable. You’ll improve collections and reduce write-offs.
The revenue recovery process takes 4 - 6 months from initiation to final resolution. Then, the insurance company must pay your award within 30 days.
No, not all types of insurance qualify for revenue recovery. Medicare, Medicaid, and Tricare do not qualify. Most commercial payers do qualify.
If you miss the 30-day negotiation window for No Surprises Act Arbitration, you simply will not be able to move forward in your claim. There is a 4-day grace period.
An appeal is an informal process that involves asking the insurance company to reconsider denial. Arbitration is a formal process where a third party reviews both your and the insurance company’s positions. Then, this third party arbitrator determines an appropriate payout.
You know if your claim is eligible for No Surprises Act Arbitration if:
- You acted as an out-of-network provider at an in-network facility
- The claim resulted in a surprise bill
- The surgery or service is covered under NSA guidelines
- 30 days have not passed since the date of the surgery
Ultimately, you’ll learn if your claim is eligible when you call Callagy Recovery. Then after we have partnered with you, you won’t have to worry about tracking your own claim again.
You can pursue medical revenue recovery on your own, but it will add a significant administrative load to your work life balance. There are strict timelines and complex rules throughout the lengthy No Surprises Act arbitration process. Any surgeon shouldn’t have to take on this extra weight. But, this is especially true for those who already work 12 to 14 hour shifts.
You should choose medical revenue recovery over DIY or in-house billing because we are the recovery arm that captures your money on behalf of those options. Your existing billing team can continue their daily functions. You won’t pay us upfront, so your budget and payroll doesn’t rise. We take the burden of chasing down revenue off of your shoulders.
You should prepare approximate information about your practice and underpaid claims for your call with Callagy Recovery. You should have the answers to these questions:
- How many emergency cases do you hndle monthly?
- Which insurance companies are paying you the lowest rates?
- What’s your history with out-of-network payments?
From there, we will look into your details, and let you know if you have a valid claim on revenue recovery.
To find out how much medical revenue you are missing, schedule your free analysis call with Callagy Recovery now. Bring your billing manager, partner, or leadership team. Insurance companies are hoping you won’t notice how much of YOUR money they’re keeping. Act now and recover the revenue you have rightfully earned.
Request Your Free Claim Analysis Before Your 30 Days Expire
To request your free claim analysis from Callagy Recovery, click to book your call.
There’s no cost, no obligation, and no risk to take advantage of our revenue recovery services. But, it’s a major risk if you wait too long. If you miss the 30-day negotiation deadline, you could lose thousands of dollars. Our legal experts are ready to help you bring in your full award, so book your free call with Callagy today.
